HazletRoofingPros.com (“we,” “us,” or “our”) operates the website https://hazletroofingpros.com/ (the “Site”), which provides information and services related to roofing, home repair, and contracting in the Hazlet, [Insert State] area. We are committed to protecting the privacy of our prospective clients and visitors.
This Privacy Policy explains what information we collect, how we use it, and your rights concerning that data. By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We primarily collect information necessary to provide quotes, schedule appointments, and communicate about our services.
1.1 Personal Data You Provide Directly
We collect this data when you voluntarily contact us or request service:
- Contact Information (Leads): Your full name, phone number, email address, and service address (street address/zip code) when you request a free quote or estimate.
- Project Details: Information about your property (e.g., roof type, nature of the damage, desired service) which helps us generate an accurate quote.
- Appointment Data: Preferred date and time for a consultation or inspection.
- Communication Data: Information you provide when contacting us via chat, text (SMS), or contact forms.
1.2 Data Collected Automatically (Usage Data)
When you visit the Site, we automatically collect certain technical and usage information:
- Log Data: Your Internet Protocol (IP) address, browser type, device type, the pages you view, the services you show interest in, and the time and date of your visit.
- Cookies and Tracking: We use cookies and tracking technologies (e.g., Google Analytics) to measure traffic, analyze which services are most requested, and monitor the effectiveness of our advertising campaigns.
2. How We Use Your Information
We process your Personal Data based on legal grounds (primarily your consent or our legitimate business interest) for the following purposes:
- To Provide Quotes and Consultations: To use your contact and address information to contact you and schedule an on-site inspection or deliver a project estimate (Necessary to take steps at your request prior to entering a contract).
- To Perform Services: To fulfill our contractual obligations if you hire us for a project.
- To Communicate: To send you service confirmations, updates about your project, and follow-up communications regarding your quote.
- For Marketing: To send you promotional materials about our services, seasonal offers, or maintenance tips via email or, if consented, SMS/text message.
- For Analytics: To monitor the geographical area we serve and analyze interest in specific services (e.g., roof replacement vs. repair).
3. Disclosure of Your Information
We do not sell, rent, or lease your Personal Data to mass marketing lists. We share your information only when necessary to perform services or when legally compelled.
3.1 Service Providers
We share information with trusted third-party vendors who perform essential functions on our behalf. These may include:
- CRM (Customer Relationship Management) Software: [[Insert CRM Provider, e.g., Jobber, Salesforce]] for managing leads and scheduling.
- Email and SMS Providers: To send service confirmations and marketing messages.
- Analytics: Google Analytics
- Financing Partners (If Applicable): If you request information about financing for a project, your contact details may be shared with our designated financing partners.
3.2 Legal Compliance
We may disclose your Personal Data if required by law or in the good faith belief that such action is necessary to comply with a legal obligation.
4. Your Data Protection Rights and Choices
You have control over how we communicate with you:
- Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by following the link provided in every email.
- Opt-Out of SMS: If you consent to receive text messages, you can opt out at any time by replying STOP to any message you receive.
- Managing Cookies: You can instruct your browser to refuse all cookies. Note that disabling cookies may affect some website functionality.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us:
Email: admin@hazletroofingpros.com